Step 1: Define the audience and the tension
What to do: Identify who you are speaking to and the need, frustration, or aspiration your brand is addressing. Be specific enough that the intended reader recognizes themselves.
Success looks like: You can describe the audience and the challenge in simple, concrete language.
Common mistake to avoid: Writing for “everyone” before you understand whose experience should shape the message.
Step 2: Find the belief at the center
What to do: State what you believe should be possible or better for your audience. Keep the first draft plain; you can make it more expressive after the idea is sound.
Success looks like: The sentence expresses a point of view, not just a product category or feature list.
Common mistake to avoid: Using broad feel-good language that could describe almost any organization.
Step 3: Turn the belief into a credible promise
What to do: Explain what your audience can reasonably expect from the brand because of that belief. Check that the promise reflects your real product, service, and working practices. A brand messaging strategy should make this expectation clear across the places people encounter you.
Success looks like: Someone can explain the promise without needing a long list of qualifications.
Common mistake to avoid: Promising a result or capability that the brand cannot substantiate.
Step 4: Write the principles that make it real
What to do: Choose three or four values or standards that guide how the promise is delivered. Make each one practical: explain what it means for decisions, customer experience, or creative execution.
Success looks like: Each principle can help a team decide what to do—or what not to do.
Common mistake to avoid: Listing admirable words without explaining how they affect real choices.
Step 5: Shape the language and voice
What to do: Draft a short opening, the core belief, the promise, and your principles. Read the writing aloud and replace phrases that sound inflated, vague, or unlike your brand. A concise brand slogan and voice can support the manifesto, but should not be asked to do all of its work.
Success looks like: The text sounds natural when spoken and is easy to summarize afterward.
Common mistake to avoid: Choosing clever phrasing at the expense of meaning.
Step 6: Test it against real brand work
What to do: Compare the draft with your product, customer experience, and current communications. Ask whether a team could use it to guide a campaign or creative brief, then revise any principle that has no practical application. For video, a brand video creative brief can help translate the same message into scenes and pacing.
Success looks like: The manifesto fits what the brand does today and gives direction to future work.
Common mistake to avoid: Treating the manifesto as finished copy that is disconnected from daily decisions.